Case Study

Delivery App

Full-stack delivery solution with real-time tracking and order management system.

Delivery App

Project Overview

Our client, a growing food delivery service, needed a comprehensive solution to streamline their operations and improve customer experience. They were facing challenges with order tracking, delivery management, and customer satisfaction.

We developed a full-stack delivery application that includes a customer-facing mobile app, a driver app for delivery personnel, and an admin dashboard for restaurant partners and management. The solution features real-time order tracking, efficient route optimization, and a robust order management system.

Key Features

  • Real-time GPS tracking for delivery personnel
  • Automated dispatch system with route optimization
  • In-app payment processing with multiple options
  • Restaurant partner dashboard for order management
  • Customer ratings and feedback system

Project Details

Client

Regional Food Delivery Service

Timeline

4 Months

Team Size

6 Specialists

Technologies

React Node.js MongoDB Socket.io Google Maps API

The Challenge

The client was struggling with several operational challenges that were affecting their business growth:

  • Manual order assignment leading to delivery delays and inefficient routing

  • Lack of real-time tracking causing customer dissatisfaction and support calls

  • Limited analytics for business decision-making and performance optimization

  • Difficulty managing peak hours with existing manual systems

Our Solution

We developed a comprehensive delivery platform with three interconnected components:

  • Customer Mobile App

    Intuitive ordering, real-time tracking, payment processing, and rating system

  • Driver App

    Order notifications, optimized routing, status updates, and earnings tracking

  • Admin Dashboard

    Order management, driver assignment, analytics, and reporting tools

Results & Impact

35%

Increase in order volume within 3 months of launch

28%

Reduction in average delivery time

92%

Customer satisfaction rate based on in-app ratings

Client Testimonial

"The delivery app has transformed our business operations completely. We've seen significant growth in orders and customer satisfaction since implementing this solution. The real-time tracking feature has reduced support calls by 60%, and the route optimization has made our delivery process much more efficient."

— Operations Director, Regional Food Delivery Service

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